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January is a time for measurement

After just returning from a long winter's break--two weeks!--I've spent much of my day reading through email. What a joy to receive and share the following checklist from Carolyn Peterson at the...

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Recap of Evaluating Digital Literacy Programs webinar

Today's webinar, "Evaluating Digital Literacy Programs" was packed with valuable information on how libraries and nonprofits might approach and implement an evaluation of a technology program. We were...

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Those dreaded benchmarks: a rural librarian's perspective

Benchmarks. These are words of foreboding for this rural librarian. Great. On top of non-existent funding now the library is going to have to live up to some Queens Library-quality technological...

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Why use benchmarks?

As TechSoup and the other agencies working on the public access technology benchmark initiative get feedback and refine the benchmarks, the ALA Office for Information Technology Policy (OITP) is doing...

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Five Questions You Might Have About Measuring Outcomes

Among Americans who visited a library in 2012, one in five attended a class, lecture, or program for adults. Did those visitors enjoy the program? Did they learn something from it? Will they attend...

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